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How to Set Up Two-Factor Authentication (2FA) for Your Firm via Authenticator App | Realaml Help Center

How to Set Up Two-Factor Authentication (2FA) for Your Firm via Authenticator App

Two-factor authentication adds an extra layer of security to your Realaml account by requiring a one-time code from an authenticator app when you sign in.

Written by Jordan
Updated over 3 months agoJordan

Realaml supports 2FA using an authenticator app. The most commonly used apps are:

Google Authenticator

Microsoft Authenticator

Authy

Step 1: Open your Security settings

  1. Log in to your Realaml account

  2. Click your name in the bottom-left corner

  3. Select Profile then scroll to the Security section

Log in to your Realaml account

Click your name in the bottom-left corner

Select Profile then scroll to the Security section

You will see two 2FA options:

  • Two-factor authentication (2FA) via SMS

  • Two-factor authentication (2FA) via Authenticator App

Two-factor authentication (2FA) via SMS

Two-factor authentication (2FA) via Authenticator App

Step 2: Enable 2FA via Authenticator App

  1. Find Two-factor authentication (2FA) via Authenticator App

  2. Toggle the switch to turn it on

Find Two-factor authentication (2FA) via Authenticator App

Toggle the switch to turn it on

A setup window will appear.

Step 3: Scan the QR code with your authenticator app

In the Enable Authenticator App window:

  1. Open your authenticator app on your phone

  2. Select Add account or Scan QR code

  3. Scan the QR code displayed on screen

Open your authenticator app on your phone

Select Add account or Scan QR code

Scan the QR code displayed on screen

If you cannot scan the QR code, you can manually enter the setup key shown below the QR code.

Step 4: Enter the verification code

  1. Your authenticator app will generate a 6-digit verification code

  2. Enter the code into the Verification Code fields

  3. Click Verify and Enable

Your authenticator app will generate a 6-digit verification code

Enter the code into the Verification Code fields

Click Verify and Enable

Once confirmed, two-factor authentication via authenticator app will be active on your account.

Part 2: Logging in with an authenticator app

Step 1: Log in as normal

  • Enter your email and password on the Realaml login screen

Enter your email and password on the Realaml login screen

Step 2: Enter your security verification code

After logging in, you will see the Security Verification screen.

Open your authenticator app on your phone

  1. Find the Realaml account entry

  2. Enter the 6-digit code shown in the app

  3. Click Verify and Login

Find the Realaml account entry

Enter the 6-digit code shown in the app

Click Verify and Login

Once the code is accepted, you will be logged in successfully.

Need help?

If you lose access to your authenticator app or cannot complete setup, contact support@realaml.com and we will help you regain access securely.